Get Talking
Tongue-tied and a little nervous? Sheila Heen, expert communicator and co-author of Difficult Conversations, helps you get the ball rolling.
Possible Conversation Starters:
- I know we need to talk about _______, but before we do, I’d like to hear how you're feeling about it.
- I know we've been putting off talking about ________. Maybe we should chat about why we might be doing this and stop procrastinating.
- Have you seen Nationwide's Have The Talk Quiz? I took it and learned a few things I didn't realize about how I communicate. You should check it out and see what kind of tips it gives you. Then, let's compare.
- I notice that whenever we try to talk about ___________, we end up having an argument and walking away more frustrated than when we started. I'm not sure I do a good job of listening during those conversations. So I'm not sure I understand why we each feel the way we do, or even how you feel about it.
- I think we may have different ideas about ___________. Can we talk about it some more? I’d love to hear more about what you’re thinking.
