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Helpful Tips to get you talking

Talking about important things with the people we care about isn't easy. Fortunately, Sheila Heen, co-author of Difficult Conversations believes that whatever the obstacle, there are certain things to do — and NOT to do. Here you'll find her helpful suggestions.

Read the Book

Tongue tied? Difficult Conversations: How to Discuss What Matters Most may help you get the ball rolling.

Top 10 Tips

Get a quick recap of some of the most helpful tips to keep in mind as you start conversations about finances, the future or... just about anything.

  • 1.
    Look for clues (bank statements tossed unopened, change of subject).
  • 2.
    Lower the bar and invite the conversation (sometimes it’s not just one conversation).
  • 3.
    See what you're bringing to the "party" (see your contribution and family history around money, family, decision-making).
  • 4.
    Don't get typecast in your usual family role (as bystander, initiator, opposer).
  • 5.
    Choose good purposes (explore feelings vs. solve problem).
  • 6.
    Prepare (just like you would for other things in life).
  • 7.
    Be open to persuasion (recognize you may learn something you didn't know).
  • 8.
    Don't hit and run or use humor as a weapon (share information).
  • 9.
    Use "and," not "but" (don’t need to accept or reject a story, embrace both).
  • 10.
    Don't assume (never assume you know someone else’s intentions).

BONUS POINT:

Conversations about money are never just about money. They're about feelings, relationships, family history, emotional coping mechanisms, self-image and self-esteem!

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